In the philosophy of instaTELCO, communication with clients on an ongoing basis is an important activity in telecommunication services in order to remind customers that you care about building a strong relationship with them ensuring a long lasting relationship.

instaTELCO's Automatic E-mail Messaging Module allows Administrators to set scheduled time from once a year to daily to run specific searches of your customer database and based on criteria your designate send messages to your user base. Simple automatic messages might include sending out a general message every January 1st to wish them a Happy New Year. More advanced automatic messages would include searching your database each day and looking for any e-commerce purchases made 30 days earlier and then sending a follow up message thanking them for their patronage and inviting them to answer some basic questions (that could be generated with the Poll Module within your site).