instaTELCO's knowledge base, FAQ, or help system can prove an invaluable asset in any website. Proper management of this information is frequently neglected leaving poorly organized and outdated information. Our Knowledge Base Management Module will allow Administrators to easily add new knowledge base subjects, sub-topics within that subject, and associated questions and answer for each sub-topic. Administrators are able to associate images with knowledge base items to further clarify responses to your site visitors.